In order for you to enjoy your Ethnotek bag as long as possible the right care and cleaning is important.

The artisan made textiles will change over time just as a pair of jeans does. To protect the bright colors and the fabric of the handmade textiles we recommend to use a VaRuna raincover in bad weather.

In case of staining we recommend to wash the bag by hand using cold water and a bit of detergents. For heavy soiling, use a brush with nylon bristles and brush the dirt out of the fabric. More care instructions

Ethnotek offers bags and backpacks with a worldwide, long-term manufacturer's guarantee, which goes far beyond industry standards. In addition, we offer a reasonable repair service and can provide you with all important spare parts free of charge. Learn more.

We ship all packages assured and climate-neutral with DHL GoGreen. The shipping boxes are made from recycled material and as one of the first webstores in Germany, we teamed up with RePack - the recyclable shipping bag. Find out more about RePack here.

Delivery within Germany and the following regions is subject to these costs and terms of delivery:

• Germany: 5, - € from an order value of 60, - € free shipping.

• EU-Abroad: 10, - € from an order value of 120, - € free shipping.

• Switzerland: 10, - CHF, from an order value of 150, - CHF free shipping.

We do not offer return shipping for free. In case of a withdrawal, please use a shipping method of your choice at your cost. Learn more about our withdrawal and Refund policy here.

If you pay with Paypal Plus, Paypal will refund you the cost of the return shipping. You can find more information here.